As we first reported in March, DHEC has launched a website entitled “Permit Central” to help guide businesses in South Carolina through the sometimes daunting process of obtaining the necessary permits. The site features an interactive questionnaire that allows businesses to input information about their proposed operations and receive information in response about the permits required and the steps to obtain them. The site also allows users to request a meeting with DHEC staff.
Seven months after launching the site, DHEC is now reporting that Permit Central has been well received. Some 39,000 independent webpage views have been recorded, and nearly 40 meetings with staff have been scheduled through the site. The average turnaround from a meeting request to the meeting itself is approximately two weeks, though meetings have been expedited in certain cases.